Municipal Government

Retailers Stop On-Call Shift Scheduling

January 6, 2017
By Stephanie West

Attorney General Eric T. Schneiderman

New York, NY –  Attorney General Eric T. Schneiderman, along with attorneys general from seven other states and the District of Columbia, announced that six major retailers have agreed to stop using on-call shift scheduling following an inquiry by the multi-state coalition of AGs.

An estimated 50,000 workers nationwide will benefit from the agreements to end the burdensome scheduling practice, which requires employees to call their employer – typically an hour or two before a scheduled shift – to find out if they will be assigned to work that day. The agreements with these six companies  end on-call scheduling at these retailers.

“On-call shifts are not a business necessity and should be a thing of the past. People should not have to keep the day open, arrange for child care, and give up other opportunities without being compensated for their time,” said Attorney General Schneiderman.  “I am pleased that these companies have stepped up to the plate and agreed to stop using this unfair method of scheduling.”

The six companies – Aeropostale, Carter’s, David’s Tea, Disney, PacSun, and Zumiez – were among 15 large retailers who received a joint inquiry letter from the nine attorneys general in April of this year seeking information and documents related to their use of on-call shifts. All six have greed to stop doing so, and none are currently using on-call shifts

In addition to ending the use of on-call shifts, four of the companies —  Carter’s, Disney, David’s Tea, and Zumiez – all committed to providing employees with their work schedules at least one week in advance of the start of the workweek.

“On-call scheduling makes it impossible for retail workers to plan their lives. Attorney General Eric Schneiderman has shown incredible leadership bringing together officials from many states to help put an end to the practice,” said Stuart Appelbaum, President, Retail, Wholesale and Department Store Union, UFCW. “We must all work together to ensure that workers in New York and throughout the country have stable and predictable schedules that allow them to arrange for childcare, further their education and provide for their families.”

January 5, 2017

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