National, Retail

Mexican Phone Operators Win 4.2% Raise

May 22, 2017 
By Steven Wishnia and Neal Tepel

Mexico City – The union representing more than 60,000 operators at Telmex, Mexico’s quasi-monopoly telephone and telecommunications company, ratified a contract May 16 that will give them a 4.2% wage increase and avert a strike scheduled for May 25.

Under the agreement with El Sindicato de Telefonistas de la República Mexicana (Mexican Union of Telephone Operators), Telmex will also fill 1,000 vacant positions in the next two years. Francisco Hernández Juárez, the union’s secretary-general, said that the talks were complicated by an “adverse regulatory environment” created by the Federal Institute of Telecommunications’ decision to split Telmex into two effectively separate enterprises. The union may still strike over that decision, which Hernández said violated both the workers’ rights and their collective-bargaining agreement. Read more

May 21, 2017

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